Bellevue Auto Repair

The guys were awesome and fast ! They helped me when my battery exploded. Diagnosed the problem and had me on my way the next day.

I was a drop-in customer and they treated as if I had been a customer for years. Great shop for German cars!

Great service as always.

If you have the kind of car they service here, you already know what you're getting into with servicing it, but you might as well have a fleet of people on it who know your car's model inside and out, and are on your side with trying to source used parts if you need a bit of a break on the price. Having scored an old 2001 Boxster on eBay a year ago, I knew I'd be paying a few grand for service at some point, given that I was sort of buying it blind, but I put it off for a while, reasoning that nothing was really complaining too much. But in the wake of a torrential NW downpout, it was leaking through the roof and the door, so I called them to tell them I had my own personal lagoon collecting somewhere under my seat (not due to incontinence – that's a separate review). The guy on the phone laughed and said he'd just gotten two other Porsches in with THEIR own personal floor reservoirs, too, and he diagnosed the problem in two seconds over the phone. There is something to be said for people who fix the same models of cars for years – and even though OLD Porsche parts are still Porsche parts and cost accordingly, you can save a bit on service when your fixers spend more time fixing than guessing and troubleshooting. They fixed more things than I can mention – replaced my whole exhaust system, fixed my door problems, repaired the leak, patched my tire, replaced my convertible cowl, and some other crazy big fix with my drive train...? Maybe? It was *expensive.* But it would have been worse if they hadn't snatched up the one stateside secondhand part which would have been thousands more ordered from Europe. And it would have been more if they weren't honest enough to come in UNDER the estimate when the labor went faster than predicted. Driving it off their lot today it was quieter and smoother than it's ever felt. Plus they gave me a loaner for the entire week (or week-plus?) that I needed it, and were even understanding with me when I came in right at close of day to claim it. Solid peeps and great service. Everyone recommends them for a reason.

Very friendly staffs, and knowledgeable.

Thanks for explaining the situation with my car. I'll absolutely continue my service needs with you.

Service appt was available quickly. Good communication about potential issues. Information not a hard sell on anything. I've used the shop a couple of times already and will continue to give them my business. Seems to have a good long culture of European car knowledge and experience.

Exccellent

Great customer service. They are my ‘go to’ for all my cars now.

Great service - as always. Thanks!