As a business owner for 31 years, I know what it takes to keep a business going. It boils down to making the clients happy in the end. Tony and his crew there at German Car Specialists have been helping me for more than 10 years with my cars. Their pricing is effective-- not the cheapest in town, nor would you want them to be; you are getting best in class mechanics and the quality of work is excellent. That said, they are typically less than their competitors and do try and save the customer money when and if they can. Tony opened up in the 70's and to still be around is a testament to his customer-oriented/focused business. I will continue to take my (current) Mercedes to him for service. Also worth mentioning-- I've been in a couple of times for small things like a trunk motor malfunctioning and they have repaired the problem at no charge, unlike most others who would see the easy dollar, not the long-term well-being of the client and relationship.